Emperor Cinemas has made following adjustments on ticket exchange arrangements:
Customer who have purchased ticket but cannot present on the show date, please visit respective cinema (within 14 days after the show date), exchange for a same-valued ticket by presenting your valid ticket or e-ticket at box office. Above arrangement is applicable for ticket holders of shows from 1 October 2019 onwards; while not applicable to house booking and bulk purchase. Tickets sold are non-refundable.
For the update of cinemas operation hours, please refer to the latest announcement on Emperor Cinemas’ website, app, Facebook Page and cinema notice. Thank you.